Owner FAQs

Answers to your frequently asked questions

Are you licensed?

Yes in multiple states
Can I reach you after hours?

Yes 24/7 maintenance support
Can you put the money directly into my account?

Yes
Do I get to see the lease or sign it?

This is owner directed
Do you sell real estate too?

We do have a real estate arm, Genstone Realty
How is rent collection handled?

There are many different ways for tenants to pay their rent ach, credit card, money order and cash payment through participating vendors
How long of a lease do you sign?

Minimum of 1 year
How soon can you start managing my property?

7-15 days
What type of properties do you manage?

Single Family & Multi Family
What type of reports do I get and how often?

You have access to your owner portal with up to day information monthly we will email all financial reporting